From Trailguru

Seen something that doesn't work correctly on Trailguru? This is the place to report it. Please give as complete a description as possible, including steps to encounter the problem. Sign your entry using ~~~~ so we can get back to you as necessary for more information. Finally, for new ideas, please don't add these here but instead add a Feature Request.

Problem Reports

Problem Reports

• I have had some trouble with higher zoom levels in trail maps.
  • Yes, we are still computing some of the higher zoom levels in more out of the way areas. It should be finished in the next couple of days. Tim 19:22, 9 April 2008 (CDT)
• I am attempting to create a new route, and after placing two waypoints on the map I receive an error stating: "setElementValue failed 2: doc: [object Element] element: distance". (The two waypoints are in Venice, Italy and Barcelona, Spain)
  • Thanks for pointing out this issue -- i have fixed it for you. Tim 06:45, 17 April 2008 (CDT)
    • The route distance and times for each mode of travel are now calculated and displayed, however no elevation data is shown.
      • Actually, it is shown but we do not currently have elevation data when the route is between two waypoints (as opposed to trail segments from the trail database) and hence all of the elevations are 0. I have a feature request to automatically add elevation data from the trail database where we have it. That said, you can still download this route to your GPS for navigation purposes it will work great... Tim 21:52, 17 April 2008 (CDT)

Hi, Just downloaded your software and maybe I am thick but I cannot get it to work at all except for the timer!

I have searched forums and no one says anything. One review says he just can't get it to work same as me.

I love the sound of this App but just can't get started. The 'Record' button stays blue and will not activate.

I tried turning on and off music in' iPod' but quite frankly if that is the only way the program will run I find it frustrating as a Battery drain is bound to cut down the time spend out doors! Niether on or off worked anyway!

Please post or email some sort of instruction or set up. there is nothing out there!

jacks

There appears to be no way of sending feedback to trailguru by e-mail. If I am missing something please let me know how to send an e-mail. One of the reasons for wanting to send an e-mail is to let you know that I have been using the trailguru app on the iPhone and comparing the results with the Path Tracker app. I recently did a short 5 k walk with trailguru and Path Tracker. The walks were the same route under the same conditions. However, the track produced by trailguru was significantly less accurate than the path produced by Path Tracker. I have imported the Path Tracker GPX data into My User Page on the trailguru web site. I would say that trailguru needs to improve the accuracy of the GPS information collected by their iPhone app. If I had an e-mail address for trailguru I could send you the two GPX files for comparison.